Shipping Policy

Footsee ships across India to serviceable pincodes. Serviceability is checked using the delivery partner's network and may change from time to time.

We're pleased to offer free standard shipping on every order across India, with no minimum order value. If a parcel returns to us because the delivery details were incorrect or delivery could not be completed, we'll contact you before arranging re-shipping and confirm any applicable re-shipping cost in advance.

These timelines are estimates, and some deliveries may take a little longer because of remote locations, public holidays, weather or courier delays. We'll share tracking details so you can follow your order along the way.

Please double-check your address, pincode and mobile number before placing the order. Accurate details help our courier partner reach you without delay. If you notice an error, contact us as soon as possible and we'll try to update it before dispatch.

Our courier partner may make more than one delivery attempt. If no one is available, the address is incomplete, the recipient cannot be contacted or the prepaid parcel is declined, it may make its way back to Footsee.

Once the parcel returns and is checked, we'll be happy to arrange re-shipping. We'll share the actual re-shipping charge with you before proceeding. If you prefer not to have it re-shipped, we may refund the product value after deducting the actual forward and return courier costs, where permitted by law. If the delivery issue was caused by Footsee or the courier partner, we will re-ship the order at no additional cost or provide a full refund.

If the outer package looks tampered with or badly damaged, it's best to refuse delivery and contact us right away. If anything is missing, incorrect or damaged after opening the parcel, please tell us within 48 hours. The simple photographs listed in our Exchange Policy will help us resolve it quickly.