Delivery Information
RETURN AND SHIPPING POLICY
RETURN/REFUND/REPLACEMENT POLICY
How can I return/replace a product?
The return/replacement/refund policy is customer
friendly so that you will feel more comfortable in making online buying
decision.
1.
Only unused merchandise will be eligible for return
within 15 days from the date of receipt. No return/refund/replacement on SALE
products.
2.
You can return the merchandise either at our store or
via courier.
3.
By store: If
you wish to get a replacement (style or size), the same will be allowed
provided the store has the product you are looking for as a replacement. If the
replacement is not available, the store will issue a Credit Note to enable you
to seek replacement at a later date from any of the Footsee stores.
4.
By courier: If
you prefer to return/replace the merchandise by courier send us a mail at footseea@yahoo.in,
specifying the reason for return/replacement. Please mention your order number,
date of purchase and mode of payment.
Please return to us the unused merchandise in
original packing (Same box in which the merchandise was sent to you) for
inspection. Replacement, if available will be couriered to you or a credit note
will be available for unhampered products. In case you wish to return the
product, the amount excluding the bank charges will be returned on approval
from our Quality Controller.
Footsee will bear the cost of transferring back the product. However you will
have to bear the cost of sending the product to us.